Providing your personal information over the internet can be a bit daunting and for good reason. In this blog post, we’ll provide you with the rundown on why such documents are required by casinos, along with tips to keep your all important personal information secure.
All reputable online casinos will request some documents from you prior to processing your first withdrawal. We recommend getting this done early to make sure that first big win is processed as fast as possible for you!
Why Do Casinos Need My Information?
As you may be aware, online casinos require a licence to operate. Those with the strictest requirements such as the UK Gambling Commission (UKGC) Licence, which TradaCasino holds, provides the greatest protection for players.
Under the UKGC, casino operators are required to undertake a process called Know Your Customer (KYC) with all players. In simple terms, this is to ensure that the player is who they claim to be therefore protecting players from fraudulent use of credit cards, bank accounts and that they are gaming responsibly (over 18 and not self-excluded).
What Documentation Is Needed and How Can I Ensure it’s Security?
In order to fully verify your account and process a payment, most online casinos will request three pieces of documentation.
For your security, we recommend only sending these to trusted casinos with a reputable licence. A look at a site like Ask Gamblers or Casinomeister will give you a good idea if the site you are dealing with is legitimate.
It is also important to block out any confidential or sensitive information on your documents such as the CVV on the back of a credit card. Remember at the end of the day, you only need to prove that the information you have provided is correct.
At TradaCasino, The Following Documents Are Required To Process a Payment.
- A copy of your passport or driving licence (front and back)
2. A utility bill (e.g. gas, water or electricity), bank statement or other official (e.g. government) document dated within the last 6 months. (Please note that we cannot accept Mobile phone bills).
3. Proof of payment (screenshot of e-wallet or front & back of credit card depending on the method you used).
There are two quick and easy ways to submit your documents to us. Either send them in an email to email@example.com or login to TradaCasino and under My Account, click Withdraw and then Upload Documents.
Super Fast Payments and Document Verification
At TradaCasino we’re proud to have some of the fastest verification and payouts around with the majority of documents verified and withdrawals processed within 8 hours.
How Long Will My Withdrawal Take To Reach Me?
Although the vast majority of our withdrawals are processed within 8 hours (even quicker if you have uploaded documents and your account is already verified), withdrawals via Credit Card and Bank Transfer can take 3-5 days to reach your account. This is due to bank processing times and is something we do not have control over unfortunately!
We hope you found this information useful, remember to always check the online casino’s licence and ratings before you deposit. It’s also advisable to get your documents approved in advance to save on waiting times when you hit that big win!
If you have any questions regarding uploading documents please contact a member of our customer support.