In this article, we will discuss the casino verification process and outline some of the reasons that casinos need this information to process your withdrawal.

We understand that sharing your personal information with online casinos can be daunting, so we will share some tips on how to protect your personal information when completing the verification process.

Why Do Casinos Need My Information?

All online casinos require a licence to operate. Those with the most stringent requirements (such as the UK Gambling Commission (UKGC)), provide the greatest protection for players.

As part of the UKGC regulations, casino operators are required to undertake a process called Know Your Customer (KYC) with all players. This process requires each player to verify their identity by providing a number of documents, including proof of ID.


Why your account needs to be verified:

  1. To ensure that you are legally allowed to gamble online (over 18 years of age).
  2. To ensure that consumers are protected from the fraudulent use of credit/debit cards, bank accounts and other payment methods.
  3. To ensure that problem gamblers are protected from opening new accounts (e.g. if a players has already self-excluded, but has opened a second account unbeknown to the casino).

What documentation is needed:

In order to fully verify your account and process a payment, most online casinos will request three pieces of documentation:

  1. A copy of your passport or driving licence (front and back).
  2. A utility bill (e.g. gas, water or electricity), bank statement or other official government document, dated within the last 3 months. Please note, we cannot accept mobile phone bills.
  3. Proof of payment (e.g. front and back of the debit/credit card or a screenshot of your e-wallet)

There are two quick and easy ways to submit your documents to TradaCasino. Either send them in an email to, or login to TradaCasino and under My Account, click Withdraw and then Upload Documents.

For your security, we recommend only sending these to trusted casinos with a reputable licence. You can see a list of all casinos that hold a UKGC license here. In addition, take a look at sites such as Casinomeister or AskGamblers for trusted online casino reviews and ratings.

CasinoMeister seal of approval

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Super Fast Payments and Document Verification

At TradaCasino, we’re proud to have some of the fastest verification and payouts around with the majority of documents verified and withdrawals processed within 8 hours.

How Long Will My Withdrawal Take To Reach Me?

Although the vast majority of our withdrawals are processed within 8 hours (even quicker if you have uploaded documents and your account is already verified), withdrawals via Credit Card and Bank Transfer can take 3-5 days to reach your account. This is due to bank processing times and is something we do not have control over unfortunately!

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If you like your casino winnings super fast, we recommend you use an e-wallet such as Skrill or Neteller. You’ll have your winnings back in your account within seconds of us processing it.

Skrill Casino PayoutWe hope you found this information useful, remember to always check the license and ratings of your chosen online casino before you make your first deposit. It is also advisable to get your documents approved in advance, as this will help you to save on waiting times when you hit that big win!

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If you have any questions regarding uploading documents, please contact a member of our customer support at